*Free Shipping Policy

Free Freight Offer
All orders over $99 receive FREE STANDARD SHIPPING anywhere in the US Lower 48 States*. Shipping method is usually UPS Ground service, but may occasionally be another carrier.

*Alaska and Hawaii Orders
We want our Alaskan and Hawaiian customers to feel like there business is appreciated. Unfortunately, shipments to these states carry higher shipping costs, so our Free Standard Shipping Offer does not apply to shipments to these states. However, we do minimize these shipping costs for our customers by deducting what we would normally incur when shipping to the US West Coast. Alaska and Hawaii customers should proceed through the checkout process as normal; we will contact you via email with the final shipping costs and will only proceed after your approval.

*International Orders
Our Free Standard Shipping Offer does not apply to international orders. Persons interested in planning orders for international shipments should contact us prior to order placement. All international orders are reviewed on a case by case bases.

Return Policy

SportOptics.com wants our customers to be completely happy with their purchases. However, if you are not completely satisfied with your order you may return it for any reason within 30 days from date of delivery for a full refund, (less all shipping charges incurred by us during the initial shipment). All items must be returned in new condition in the original box, with all of the original packaging and product information. SportOptics.com reserves the right to impose a 15% restocking fee or refuse a refund/exchange on any sale for items that have any indication of use, or which are returned without all product or packaging information.

If you have your product for over 30 days and become aware of a manufactures defect, please refer to the manufactures warranty statement and contact the manufacturer directly. If you have any problems with the manufacturer or need any assistance contacting them we will be glad to help you.

Return Packages To:
SportOptics.com Return Service
1715 South Morrison Blvd
Hammond, LA. 70403
Phone: (985) 340-2988

Please ship packages using UPS ground service and include a copy of the original invoice with your return.

Specific Conditions & Notices

Rifle Scope Return Policy
Rifle scopes may be returned within 30 days so long as they have not been mounted, (placing the scope in rings or attaching to a weapon constitutes mounting). Once mounted a rifle scope is considered used and used products are not eligible for refund, exchange, or return. Please be sure that this is the scope you want prior to mounting. If the scope is suspected of being defective after mounting or after 30 days it must be returned to the manufacturer for warranty service.

Return Package Insurance
Return orders should be insured for the full retail amount by the retuning customer. SportOptics.com assumes no responsibility for items lost or damaged during return shipment, therefore we highly recommend that you insure your return with the carrier.

Canceled Orders
Customers may cancel an order at anytime. Orders canceled prior to shipping will incur no cost to the customer, however, orders canceled after shipping will involve costs to the customer. Specifically the costs to accommodate the cancelation are: 1. The actual cost paid by us to initially ship the order to you, incurred even if the item was part of a Free Shipping promotion. 2. The $11 per package Intercept/Return to Sender fee UPS charges us to recall the shipment. 3. The cost UPS charges to ship the packages(s) back to our facility. Please understand UPS will be charging us these costs/fees to accommodate your cancellation, they are not fees charged by our firm and they are unavoidable.

Delivery Address Corrections or Changes
If we make a clerical error when setting up your order we will pay the costs to correct it. If the wrong address is provided to us or if you need to change the delivery address we can work with UPS to correct it, however, this will incur costs to the customer. Specifically the costs to accommodate the address correction/change are: 1. The UPS $11.00 per package Address Update Fee. 2. The new cost of shipping from the intercepting hub to the new delivery address. Please understand UPS will be charging us these costs/fees to accommodate your change, they are not fees charged by our firm and they are unavoidable.

Refusal of Order Delivery & Failed Delivery Attempt
Refusal of order delivery and failed delivery attempts are considered a return by our company. There is no restocking fee for these situations; however, the customer is responsible for the cost of the initial shipment and the cost of the return shipment. These costs will be deducted from the return refund.

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

• By E-Mail: admin@sportoptics.com
• By Phone: 1-800-720-9625

We reserve the right to make changes to this policy. Any changes to this policy will be posted.