At SportOptics.com, we want our customers to be completely happy with their purchases. If you are not completely satisfied with your order you may return it for any reason within 30 days from date of delivery for a full refund, less all shipping charges incurred by us during the initial shipment. All items must be returned in new condition in the original box, with all of the original packaging and product information. SportOptics.com reserves the right to impose a 15% restocking fee or refuse a refund/exchange on any sale for items that have any indication of use, or which are returned without all product or packaging information. Please include a copy of the original invoice with your return.
If you have your product for over 30 days and become aware of a manufactures defect, please refer to the manufactures warranty statement and contact the manufacturer directly. If you have any problems with the manufacturer or need any assistance contacting them we will be glad to assist you in any way we can.
Return Packages To:
SportOptics.com Return Service
1715 South Morrison Blvd
Hammond, LA. 70403
Phone: (985) 340-2988
Please include a copy of the original invoice with your return.
Specific Conditions & Notices
Rifle Scope Return Policy
Rifle scopes may be returned within 30 days as long as they have not been mounted (placing the scope in rings or attaching to a weapon constitutes mounting). Once mounted a rifle scope is considered used and used products are not eligible for refund, exchange, or return. Please be sure that this is the scope you want prior to mounting. If the scope is suspected of being defective after mounting or after 30 days it must be returned to the manufacturer for warranty service.
Return Package Insurance
Return orders should be insured for the full retail amount by the retuning customer. SportOptics.com assumes no responsibility for items lost or damaged during return shipment, therefore we highly recommend that you insure your return with the carrier.
Customers may cancel an order at anytime. Orders canceled prior to shipping will incur no cost to the customer, however, orders canceled after shipping will involve costs to the customer. Specifically the costs to accommodate the cancelation are:
1. The actual cost paid by us to initially ship the order to you, incurred even if the item was part of a Free Shipping promotion.
2. The $11 per package Intercept/Return to Sender fee UPS charges us to recall the shipment.
3. The cost UPS charges to ship the packages(s) back to our facility.
Please understand UPS will be charging us these costs/fees to accommodate your cancellation, they are not fees charged by our firm and they are unavoidable.